ISO 9001:2015

Pursuing Certification: ISO 9001:2015

West Bend, WI, March 12, 2018 -- MD Design & Automation is currently undergoing the steps to receive ISO 9001-2015 certification.

The ISO 9001 is the world's most commonly used quality standard that specifies the requirements for a Quality Management System (QMS) in business operations. The certification process, assessed by an independent accrediting auditor, attests that MD Design & Automation operates using globally recognized best practices in the areas of processes, documentation, and training to support its employees. The QMS impacts operations at all levels, from everyday administrative procedures, to delivery of products and services, sales and marketing, and committed customer service.

Developments introduced to the most recent ISO 9001:2015 version of the standard include amplified leadership requirements and accentuated risk-based planning to improve the process approach, among other changes. The standard is constructed around seven quality management principles (QMPs), as defined by the International Standards Organization (ISO):

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management
MD Design & Automation has provided high-quality machining services to Commercial markets for more than two decades," said MD Design & Automation Owner, Mike Daul. "Our continued success is the result of conscientious effort by all members of our team. MD Design & Automation continually places focus on process improvement, regardless of the acknowledgements and compliments we receive for our work. Similarly, our commitment to quality has never wavered. We expect the best from each other and continually meet and exceed expectations of our clients. Becoming ISO 9001:2015 Quality Assurance certified in 2018 will only help us continue our success as a team, and provide quality products and services to our clients.
- Mike Daul, Owner, MD Design & Automation

MD Design & Automations' investment in the ISO 9001 certification demonstrates our commitment to providing high-quality products and services. By completing the ISO 9001:2015 certification, MD Design & Automation is positioning itself for additional contract award wins through proving the company's emphasis on high standards of quality and customer service, which translates into great value and outstanding customer experience for its clients.